I — Datum
II — Information We Collect
Account information: Name, email address, and organization name provided during registration. We do not collect information beyond what is required to operate the service.
Usage data: Pages visited, features used, and session duration. We use this to improve the product. We do not track you across other websites.
Process data: Data you upload for analysis (measurements, process parameters, quality records). This data belongs to you. We do not access, share, or use it for any purpose other than providing the analysis you requested.
III — How We Use Your Information
To operate and improve SVEND. To send transactional emails (account verification, password reset, billing). To respond to support requests. We do not sell your personal information. We do not send marketing email without explicit opt-in.
IV — Data Storage & Security
All data is encrypted in transit (TLS 1.3) and at rest. Database access is restricted by row-level security policies. Backups are encrypted and retained for 30 days. Infrastructure is hosted in the United States.
V — Your Rights
You may request a copy of your data, correction of inaccuracies, or deletion of your account at any time by contacting [email protected]. We will respond within 30 days.
VI — Contact
Questions about this policy: [email protected]